SAMPLES AND PROCESSING TIMES
For more info, see our processing time page
Can I order a sample? How long does it take to arrive?
Of course you can! We encourage our clients to order multiple samples. We offer samples so that you can see the quality of our work, and get a little bit of extra information. We send along a sample packet which includes your sample(s), ordering information, color charts, and as many color swatches as you’d like! Our samples ship next business day.
How long does it take to order my invitations? When should I order?
FLAT INVITATIONS: 5-7 Business days STYLED INVITATIONS: Usually orders take about 1 week to design (proofs, revisions, final payment) and about 3 weeks to process (print & assemble). If you want to DIY Assemble your order, we can process in about a week-10 days.
Can I rush my order?
Yes! We offer a Rush option for $250 OR 25% of your total due, whichever is less.
What Papers Do you offer?
We offer the following papers, but you’re more than welcome to request something else. Smooth White | Luxe White | Cream Pearl* | Kraft* | 100% Cotton* | Double Thick* | Epic Black* | Colors* *Indicates an extra fee
What Printing Methods do you offer?
We offer Flat Digital, White Printing, Thermography, Foil Stamping, Embossing, and Debossing. All of our prices reflect flat digital printing. If you’re interested in another method, please email us!
I don’t see my color… can I request a custom color text?
Sure! If you have a specific CMYK code you’d like printed, just let us know.
Can you print on dark paper?
Yes! We offer white printing on dark paper. We also offer a method called “flooding”, which allows dark backgrounds to be printed on white paper so other colors of ink can be used.
STYLED INVITATION ASSEMBLY
Will my order come assembled?
Please see our assembly options for information on general assembly. In general, prices shown on our website include assembly.
Are envelope liners assembled?
No. However, we offer liner assembly for $1 per envelope.
Do you sell just the pockets or envelopes?
We generally don’t like to, but we’re always willing to help clients if we can… so if you’re really needing supplies, shoot us an email and we’ll see if we can help you out
STYLED INVITATIONS:PLACING YOUR ORDER & PROOFS
When is my balance due? Is my deposit removed?
Your balance is due upon finalization of your design. Your $100 deposit will be removed from the balance due, along with any other promotions or coupons.
How do I place an order for my styled invitations?
It’s super easy to get started on your order. All you’ll need to do is place your $100 deposit. You can place your deposit from any wedding invitation product page by choosing “place my deposit”. Once you do that, you’ll fill out our questionnaire and we’ll get started designing!
Can I change the wording on the invitation or insert cards?
ABSOLUTELY! We encourage you to! We want our invitation to be YOURS… so you can change wording, add, remove, etc.
Can I change the font?
Yes! We do require font changes be made prior to the first proof. Additional font changes MAY incur a $50 font change fee… we’ll give you a heads up if this happens. You can see our faves here
Is this invitation available in other colors?
YES YES YES! And best part is we don’t charge for it. Do you LOVE a suite but want to have it in a different theme or color scheme? You got it. We have over 200 colors to choose from (you can see our faves here), and we can ALWAYS find other colors if you have something else in mind.
Can I speak with someone on the phone?
We do not offer phone consultations at this time. You can always email us at firstname.lastname@example.org
STYLED INVITATION DISCOUNTS, PAYMENT & FINALIZING
Do you offer any discounts?
We are very proud to offer a 10% discount to the following occupations:
All First Responders (Active EMS + Fire, Police)
U.S. Military (Active and Veteran members of the US Marines, US Army, US Navy, US Air Force, US Coast Guard and US National Guard)
Active Elementary, Middle and High School Educators
SPCA workers + Other Animal Rescuers, Animal Control Officers
Must have a current + valid ID. We reserve the right to request proof of occupation.
How many invitations should I order?
We always recommend ordering an extra 10%. You’ll usually need 1 invitation per couple/family. If someone’s son/daughter is over 18, they should get their own invitation, even if they live in the same home. If you run out, we keep your file for 6 months. You may reorder a minimum of 10 invitations, so be sure to order extras during your initial order.
SHIPPING FEES + INFORMATION
Orders are shipped via USPS Priority Mail. Depending on your location, you will receive your package within 1-3 postal days (Monday through Saturday, excluding federal holidays).
ORDERS UP TO $1,000: $29
ORDERS OVER $1,000: FREE SHIPPING
Orders are shipped via USPS Priority Mail with Insurance, tracking, and signature confirmation. Depending on your location, you will receive your package within 1-3 postal days (Monday through Saturday, excluding federal holidays). Someone will need to be available to sign for your package, so please be sure to have them delivered to an address that will be able to accept a package.
We are located in Bel Air, Maryland and collect Maryland Sales Tax of 6% on orders for clients who reside in Maryland ONLY. Please note we have no option but to charge sales tax on Maryland residents, and must do so by law.
SHIPPING FEES VARY- RANGING FROM $75-$125, DEPENDING ON LOCATION AND VALUE Orders are shipped via USPS International Mail with Insurance, tracking, and signature confirmation. Depending on your location, you will receive your package within 1-10 postal days (Monday through Saturday, excluding USA federal holidays). Someone will need to be available to sign for your package, so please be sure to have them delivered to an address that will be able to accept a package. Note: We are not responsible for any customs charges or VAT fees assessed by customs agents in your country. Please research all fees you may be charged by importing your invitations from us. Your customs fees will be based upon the value of your package. Please also note that we are not responsible for delays in shipping due to customs. Please be sure to allow plenty of time for your invitations to arrive into customs, and to be notified of their arrival.
PROCESSING TIMES & RUSH OPTIONS
Standard Processing Times for Wedding Invitations
5-7 Business days
Standard Processing: 3 Weeks from final approval and payment.
DIY Assembly: 7-10 Business Days from final approval and payment.
Rush Processing: 7-10 Business Days from final approval and payment. See Fees for rush processing
Standard Processing Times for Other Products are as Follows:
Save the Dates + Announcements: 3-5 Business Days
Party Invitations: 3-5 Business Days
Basic Table Numbers: 3-5 Business Days
Premium or Glitter Table Numbers: 1 Week
Basic Programs & Menus: 1 Week
Premium or Glitter Programs & Menus: 1-3 Weeks
Book or Booklet Programs: 1 Week
Basic Placecards: 3-5 Business Days
Premium or Glitter Placecards: 2-3 Weeks
Drink Coupons & Wedding Wish Cards: 3-5 Business Days
Decorative Signs: 3-5 Business Days
Seating Charts:1-2 Business Days